Ferrier Hodgson have asked customers to provide their bank details and to complete a gift card claim form in order to receive the refund.
Australian booksellers have raised concerns over Pearson Australia Group's acquisition of the REDgroup online business.
Administrators have announced the sale of two REDgroup owned Angus & Robertson stores, with one still in negotiation and 16 others to close.
Administrators have announced the closure of 42 REDgroup owned Angus & Robertson stores as negotiations continue for the sale of 19 others.
The administrators of REDGroup Retail, Ferrier Hodgson, said bookstores Angus & Robertson and Borders will be forced to close within days if a buyer is not found.
The administrator of REDgroup Retail, Ferrier Hodgson, has announced as part of the company restructure, a further six Angus & Robertson stores in Australia will close
The two parties have agreed to put aside their differences and to work together in a process to seek a successful outcome after breakaway Angus &Robertson franchisee group threatened to terminate their agreements with REDgroup Retail.
Court proceedings have begun against breakaway Angus & Robertson franchisee group who have threatened to terminate their agreements with REDgroup Retail.
A further 16 Borders bookstores will close under the third round of restructure, Ferrier Hodgson, the administrators of REDgroup Retail, said.
A further 12 Angus & Robertson stores are expected to close, the administrators of REDgroup Retail said.The closures will result in 102 staff being made redundant.
Twenty-six members of the REDgroup Retail’s Melbourne head office have been made redundant, which were effecitve immediately.
The administrators Ferrier Hodgson of REDgroup Retail is looking for potential buyers of 103 Borders and Angus & Robertson bookstores.
A total of 321 REDgroup Retail staff have been made redundant following the closure of 37 Angus & Robertson stores and one Borders store, administrators Ferrier Hodgson said.
The bookstore is inviting customers to bring in their Borders or Angus & Robertson rewards card into any Dymocks store during March to receive 1,000 points when they join the Dymocks Booklovers’ Rewards program.
With REDgroup Retail announcing it entered into voluntary administration last week, RetailBiz caught up with book chain Dymocks' CEO Don Grover to see whether they were feeling the pressure of online shopping.
The company has confirmed that an internal email was sent to REDgroup employees informing it will be looking at cost cutting, which will include staff reductions.
Borders has become one of the first major retailers in Australia to run a promotional campaign based around the location-sharing platform Foursquare.
Since its initial launch in 2004 to the North American and European market, the Sony Reader range will finally be arriving to Australia's shores from early September.