Articles with tag accc

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On Notice: ACCC coming after retailers and suppliers that post fake reviews

Online product reviews are becoming more and more influential to consumers looking to invest in new appliances, as a result, the ACCC is closely monitoring the source of these testimonials to ensure they are written by independent consumers.

Posted Wed 02/07/2014 12:00:00 / Read More »

Penalties cost Harvey Norman franchisees $234,000 after four more fined

A further four Harvey Norman franchisees have been fined by the Federal Court for misleading consumers over their guarantee rights, bringing the total to nine franchises that have been ordered to pay $234,000.

Posted Wed 21/05/2014 12:00:00 / Read More »

PayPal unveils portable card reader to process payments anywhere, anytime

PayPal Australia has unveiled a portable chip and PIN card reader designed to give businesses greater flexibility when processing payments, allowing them to be more mobile. Plus, ACCC and H&M.

Posted Wed 23/04/2014 12:00:00 / Read More »

Round Up: Helping SMEs build intranets and PayPal on the Galaxy Gear 2

We have five real life tips to help small and medium sized retailers build intranets to communicate and engage with staff. With PayPal on the Samsung Galaxy Gear 2, customers can pay for their purchases with a watch and slamming price chiseling.

Posted Mon 24/02/2014 12:00:00 / Read More »

Round Up: Retail solutions big and small, and customer satisfaction winners

We answer the question, what does a bakery and an airline have in common? Plus, the best retailers at customer service; Myer's CEO very public job seeking; ACCC laying down the law and some happy Cupids wandering the big city.

Posted Fri 21/02/2014 12:00:00 / Read More »

Round Up: Bendigo retailer wins global award, Top loyalty programs; staff tips

Make Yourself A Home is making itself a mantle to hold its award from Californian interior design bible Houzz. Plus, we look at the tools in-store staff need in the modern retail world and reveal the Top 10 retiail loyalty programs. And more on DJs/Myer,

Posted Mon 10/02/2014 12:00:00 / Read More »

Fifth Harvey Norman franchisee fined $32,000 after ACCC investigation

A fifth Harvey Norman franchisee has been hit with a sizable fine by the Federal Court for making false or misleading statements concerning a customer’s rights.

Posted Mon 16/12/2013 12:00:00 / Read More »

ACCC proposes for office product retailers to continue collective bargaining

The Australian Competition and Consumer Commission has proposed to allow office product retailers to continue to collectively bargain with office products suppliers for another six years.

Posted Thu 12/12/2013 12:00:00 / Read More »

ACCC looks after Indigenous customers with launch of FairStore guide

The Australian Competition and Consumer Commission has launched FairStore, a best practice guide for owners, operators and staff of retail stores serving Indigenous communities in rural and remote areas of Australia.

Posted Tue 10/12/2013 12:00:00 / Read More »

Harvey Norman franchisees fined for misleading customers

Four Harvey Norman franchisees have been a fined a total $116,000 for making false or misleading representations to customers regarding consumer guarantee rights.

Posted Mon 09/12/2013 12:00:00 / Read More »

Coles, Woolworths agree to cap fuel discounts at 4 cents

Coles and Woolworths have come to a voluntarily agreement with the Australian Competition and Consumer Commission to cap their fuel discounts to 4 cents per litre.

Posted Mon 09/12/2013 12:00:00 / Read More »

ACCC raises concern over St Kilda acquisition by Woolworths

The Australian Competition and Consumer Commission has outlined concerns in a Statement of Issues over a proposed acquisition of the St Kilda Renaissance Supa IGA by Woolworths Limited.

Posted Fri 06/12/2013 12:00:00 / Read More »

ACCC releases guidance about online product reviews

The Australian Competition and Consumer Commission is releasing best practice guidance about online product reviews for businesses and review platforms.

Posted Wed 04/12/2013 12:00:00 / Read More »

Fuel shopper docket moratorium needed: Independent Nick Xenophon

Independent Senator Nick Xenophon, together with representatives from Australia's grocery, retail and motor trades sectors, is calling on the government and the ACCC to nstitute an immediate moratorium on fuel discount shopper dockets.

Posted Tue 19/11/2013 12:00:00 / Read More »

ACCC chairman says supermarket competition is a "healthy debate"

ACCC Chairman Rod Sims shared a regulator's perspective on the debate surrounding market share held by the two major supermarket chains at the AFGC industry forum in Canberra on Wednesday.

Posted Wed 30/10/2013 12:00:00 / Read More »

ACCC to audit take-away food and fitness franchisors on code compliance

The Australian Competition and Consumer Commission will be targeting the take-away food and fitness industry to check whether franchisors are complying with the Franchising Code of Conduct.

Posted Wed 23/10/2013 12:00:00 / Read More »

Brand Republic pays $51,000 for unsafe children's nightwear

Brand Republic, which operates Gap retail apparel stores in Melbourne and Sydney, has been fined $51,000 and provided an enforceable undertaking to the ACCC for supplying unsafe children's nightwear.

Posted Mon 21/10/2013 12:00:00 / Read More »

ACCC gives Office Choice group interim permission to bargain for supplies

The Australian Competition and Consumer Commission has granted interim authorisation to Office Choice members and franchises to collectively bargain, or appoint intermediaries to collectively bargain on their behalf, with office products suppliers.

Posted Fri 18/10/2013 12:00:00 / Read More »

Carbon tax on its way out as Abbott government releases draft bill

The federal government has released a draft bill to abolish the carbon tax as of 1 July 2014 with believe it will lower costs for Australian businesses and ease cost of living pressures for households.

Posted Wed 16/10/2013 12:00:00 / Read More »

Costco Gasoline to rival against Woolworths, Coles fuel discounts

The Australia fuel market, which is currently dominated by Woolworths and Coles through their shopper docket scheme, is set to get more competitive with Costco announcing it has plans to enter the petrol business.

Posted Wed 16/10/2013 12:00:00 / Read More »

PIN@POS to become mandatory: ACCC gives green light to Visa, Mastercard

The ACCC has granted Visa, Mastercard, American Express and participating financial institutions to coordinate the removal of signatures as a method of authentication for most credit card transactions that are completed in person.

Posted Mon 14/10/2013 12:00:00 / Read More »

ACCC warns retailers about sourcing unsafe goods

The Australian Competition and Consumer Commission chairman has expressed his concern about the number of retailers who are supplying unsafe goods, particularly low value goods sourced from overseas.

Posted Fri 11/10/2013 12:00:00 / Read More »

ScanZap app to level playing field in fuel discount war

A new rewards program is being launched in November in an aim to help level the playing field of the fuel discount war, which has got the consumer watchdog and a number of retail organisations raging.

Posted Wed 02/10/2013 12:00:00 / Read More »

ACCC gives interim go ahead for Myer to coordinate promotions

The Australian Competition and Consumer Commission has granted Myer interim authorisation to coordinate various promotions with existing businesses operating in its Myer stores.

Posted Thu 26/09/2013 12:00:00 / Read More »

ACCC busts Bunnings for breaching safety standards

Bunnings has been selling window blinds that failed to comply with mandatory safety standards.

Posted Wed 18/09/2013 12:00:00 / Read More »

Westfield sells Karrinyup shopping centre to UniSuper

Westfield Group and Westfield Retail Trust have sold off its Perth-based Karrinyup Shopping Centre.

Posted Thu 12/09/2013 12:00:00 / Read More »

Tony Abbott's win brings hope to retailers

Retailers hope with the election over and a victorious win for the Coalition and newly elected Prime Minister Tony Abbott will shed much needed light for the industry.

Posted Mon 09/09/2013 12:00:00 / Read More »

Small businesses rally against supermarket fuel discounts with ad campaign

Four retail groups, which represent two million business and five million employees, have joined forces calling an end to the anti-competitive behaviour of the supermarket giants.

Posted Mon 26/08/2013 12:00:00 / Read More »

ACCC slams Coles, Woolworths for fuel discounts

Australian Competition and Consumer Commission has warned Coles and Woolworths over escalating shopping docket petrol discounts – which in some cases are now reaching 45 cents per litre.

Posted Tue 30/07/2013 12:00:00 / Read More »

ACCC increases scrutiny of small businesses and franchisees

After receiving more than 3,000 complaints about small businesses and franchisees in the last 6 months, the ACCC is set to 'step up its engagement' with the sector and increase education for retailers on their rights and responsibilities.

Posted Wed 24/07/2013 12:00:00 / Read More »

HP hit with $3m fine after off-shore call centre misled retailers and consumers

Hewlett-Packard has been fined $3 million by the Federal Court after action by the ACCC exposed its deficient and misleading warranty and product guarantee practices.

Posted Tue 09/07/2013 12:00:00 / Read More »

Consumer watchdog takes Scoopon to court

The Australian Competition and Consumer Commission is taking online group buying site Scoopon to the Federal Court for false and misleading representations.

Posted Fri 05/07/2013 12:00:00 / Read More »

Woolworths gets green light to acquire IGA supermarket

The Australian Competition and Consumer Commission has given Woolworths the thumbs up to acquire the Supa IGA supermarket in Hawker, Australian Capital Territory.

Posted Fri 05/07/2013 12:00:00 / Read More »

Country of origin labels cost Coles $61,200

Coles has paid six infringement notices totalling $61,200 for alleged misleading representations about the country of origin of fresh produce.

Posted Mon 01/07/2013 12:00:00 / Read More »

ACCC updates Authorisation guidelines

The Australian Competition and Consumer Commission has updated the Authorisation Guidelines 2013 to reflect its current approach to assessing applications for authorisation under the Competition and Consumer Act 2010.

Posted Fri 28/06/2013 12:00:00 / Read More »

Scammers target small businesses

The ACCC and WA Small Business Development Corporation have joined forces to warn small businesses about the dangers of scams and the financial costs of falling victim to scamming behaviour.

Posted Fri 21/06/2013 12:00:00 / Read More »

Supermarket giants, AFGC form code of conduct

Details of a new voluntary code of conduct is currently being finalised following negotiations between Woolworths, Coles and the Australian Food and Grocery Council.

Posted Tue 18/06/2013 12:00:00 / Read More »

Australians lose $93M to scams

Ninety-three million dollars was reported lost by Australians last year, according to the Australian Competition Consumer Commission's newly launched Targeting Scams report.

Posted Tue 18/06/2013 12:00:00 / Read More »

ACCC takes nine Harvey Norman franchisees to court

Legal proceedings against nine Harvey Norman franchisees for allegedly misrepresenting consumer rights have been re-instituted.

Posted Fri 14/06/2013 12:00:00 / Read More »

Coles in hot water over bakery claims

The Australian Competition and Consumer Commission is taking supermarket giant Coles to the Federal Court.

Posted Thu 13/06/2013 12:00:00 / Read More »

ACCC says no to Woolworth's Glenmore Ridge acquisition

Woolworth's proposed acquisition of a supermarket site at Glenmore Ridge in the suburb of Glenmore Park, New South Wales has been rejected.

Posted Thu 06/06/2013 12:00:00 / Read More »

ACCC sweep cleans online shopping rights

Several online businesses have clarified terms and conditions that could mislead consumers about their rights following action by the ACCC.

Posted Thu 06/06/2013 12:00:00 / Read More »

No cross-subsidy in Auspost: ACCC

The Australian Competition and Consumer Commission has not found the Australia Post to be guilty of cross-subsidy between the services they provide after releasing an eighth assessment report.

Posted Fri 26/04/2013 12:00:00 / Read More »

Dairy farmers collectively bargain with Woolworths

The ACCC has decided to allow seven dairy farmers from Manning Valley in New South Wales to collectively bargain with Woolworths and Milk2Market for three years.

Posted Thu 18/04/2013 12:00:00 / Read More »

ACCC rejects electronic retailers' ad proposal

The Australian Competition and Consumer Commission has rejected Narta International's proposal to set a minimum advertising price on a range of consumer electrical goods.

Posted Mon 15/04/2013 12:00:00 / Read More »

ACCC teach businesses about their rights

The Australian Competition and Consumer Commission has released a free online education program for small businesses.

Posted Thu 11/04/2013 12:00:00 / Read More »

Thumbs up to casual leasing code

The Shopping Centre Council of Australia has been given the okay for its casual mall licensing code of practice until 31 December 2017.

Posted Thu 07/02/2013 12:00:00 / Read More »

ACCC, Visa goes to court

Legal proceedings in the Federal Court have begun with the ACCC alleging Visa had misused its market power.

Posted Tue 05/02/2013 12:00:00 / Read More »

Cotton On's $1M fine

Cotton On has been fined or selling unsafe children's nightdresses and pyjamas.

Posted Wed 19/12/2012 12:00:00 / Read More »

New casual leasing code proposed

The ACCC is seeking draft determination submissions on its proposal to authorise the Shopping Centre Council of Australia for its Casual Mall Licensing Code of Practice.

Posted Tue 18/12/2012 12:00:00 / Read More »

Coles signs ACCC retail acquisition agreement

Coles has reached an agreement with ACCC to establish a protocol for single supermarket acquisitions.

Posted Tue 11/12/2012 12:00:00 / Read More »

ACCC launches shopping app

The ACCC has launched a new smartphone application to educate consumers while shopping.

Posted Thu 06/12/2012 12:00:00 / Read More »

Harvey Norman franchisees go to court

Legal proceedings against 11 Harvey Norman franchisees for allegedly misrepresenting consumer rights have begun in the Federal Court in Sydney.

Posted Wed 21/11/2012 12:00:00 / Read More »

ACCC warns of risks of buying online

ACCC has advised consumers on how to avoid potential safety issues when making online purchases

Posted Mon 22/10/2012 12:00:00 / Read More »

HP in court for misleading warranties

The ACCC has provided a timely reminder for manufacturers and retailers to abide by Australian Consumer Law when it comes to providing warranties and servicing information to customers.

Posted Wed 17/10/2012 12:00:00 / Read More »

ACCC sets guidance for country of origin

Australian Competition and Consumer Commission has launched new steps to provide customers with advice about country of origin labelling claims and olive oil claims.

Posted Fri 12/10/2012 12:00:00 / Read More »

Franchisee complaint levels improving

Better education and more discerning buyers have resulted in an improvement to the number of complaints being made against franchisors, according to ACCC deputy chair Michael Schaper.

Posted Tue 09/10/2012 12:00:00 / Read More »

ACCC calls for comment on Woolworths' proposal

The ACCC has called on for comments on Woolworths’ proposed acquisition of a supermarket site in Glenmore Ridge in Sydney.

Posted Fri 21/09/2012 12:00:00 / Read More »

ACCC addresses market power issues

At the Australasian Convenience and Petroleum Marketers Association Annual Conference, ACCC chairman Rod Sims addressed issues of misuse of market power and unconscionable conduct.

Posted Thu 13/09/2012 12:00:00 / Read More »

Carbon price complaints not widespread, ACCC says

Over 630 complaints were received by the ACCC about the carbon price since the commencement of the carbon pricing mechanism at the beginning of July.

Posted Fri 13/07/2012 12:00:00 / Read More »

ACCC warns franchisors: Don't make promises you can't keep

The franchising industry has again come under scrutiny from the Australian Competition and Consumer Commission, with the regulator issuing a warning to franchisors not to mislead potential franchisees.

Posted Thu 12/07/2012 12:00:00 / Read More »

Woolworths' proposed acquisition open for comment

The ACCC has called for for comment on Woolworths/Lowe's joint venture's proposed acquisition of three hardware stores owned by G Gay & Co in Victoria.

Posted Fri 18/05/2012 12:00:00 / Read More »

Online regulation proving tough for ACCC

ACCC chairman Rod Sims said the ACCC's priority is to engage with the online world to ensure appropriate competition laws are enforced

Posted Tue 08/05/2012 12:00:00 / Read More »

ACCC grants furniture retailers bargaining power

The Australian Competition and Consumer Commission has granted Homemakers Furniture and Sleepzone Bedding retailers to collectively bargain with a range of suppliers.

Posted Mon 16/04/2012 12:00:00 / Read More »

ACCC seeks court order against Apple

The Australian Competition and Consumer Commission is seeking orders against Apple for allegedly misleading consumers about the 'New iPad'.

Posted Thu 29/03/2012 12:00:00 / Read More »

ACCC alerts small businesses on scams

Six-hundred million dollars is what false billing scams are costing the small business sector, the Australian Competition and Consumer 2011 Target Scams report has unveiled.

Posted Mon 26/03/2012 12:00:00 / Read More »

Scams on the rise, ACCC reports

Scam reports have almost doubled for the second consecutive year, according to the Australian Competition and Consumer Commission.

Posted Tue 20/03/2012 12:00:00 / Read More »

ACCC propose changes to bargaining rights

The Australian Competition and Consumer Commission has proposed to allow Homemakers Furniture & Sleepzone Bedding retailers to collectively bargain

Posted Mon 19/03/2012 12:00:00 / Read More »

ACCC takes Flight Centre to court

The ACCC is alleging the company attempted to induce competitors to enter into price fixing arrangements with them.

Posted Mon 12/03/2012 12:00:00 / Read More »

Suppliers dob on Woolies, Coles

Suppliers to the two supermarket giants have dobbed them in to the Australian Competition and Consumer Commission (ACCC) for "unconscionable conduct'".

Posted Wed 07/03/2012 12:00:00 / Read More »

Woolworths' liquor acquistion in question

The ACCC s seeking comment on Woolworth’s proposal to acquire a takeaway packaged liquor licence in Rocherlea, Tasmania.

Posted Fri 10/02/2012 12:00:00 / Read More »

ACCC launches consumer rights campaign

Retailers need to get their return policies in order after new consumers rights have been introduced and enforced by the ACCC.

Posted Wed 08/02/2012 12:00:00 / Read More »

Harvey Norman fined $1.25M

Harvey Norman has been penalised $1.25 million by the federal court in Brisbane for misleading advertising after the ACCC took legal action against the retailer.

Posted Tue 13/12/2011 12:00:00 / Read More »

ACCC gives in to Metcash

This comes after the federal court dismissed the ACCC's appeal against Justice Emmett’s decision on Metcash's acquisition of the Franklins supermarket business.

Posted Tue 06/12/2011 12:00:00 / Read More »

ACCC considers federal courts' decision

This comes in the wake of the federal court dismissing the ACCC’s application to prevent Metcash from acquiring the Franklins business.

Posted Thu 01/12/2011 12:00:00 / Read More »

Metcash finally takes over Franklins

Metcash has given the all clear from the federal court to take over Franklins from Pick n Pay Retailers for a price of $189.3 million.

Posted Wed 30/11/2011 12:00:00 / Read More »

ACCC reviewing Woolies' liquor deal

Woolworths is seeking approval from Australia's competition watchdog to acquire a takeaway liquor licence in an area in which it already operates three liquor stores.

Posted Tue 22/11/2011 12:00:00 / Read More »

ACCC launches product recall app

The ACCC as become tech-savvy with the launch of its Recalls Australia iPhone app to provide easily accessible information on recalled consumer goods.

Posted Mon 31/10/2011 12:00:00 / Read More »

ACCC gets tough on consumer law

The federal court has has been penalised Sontax Australia $40,000 for breaching product safety standard following action by the ACCC.

Posted Thu 27/10/2011 12:00:00 / Read More »

95,000 product recall success

As part of the ACCC's national product safety surveillance program, almost 100 retailers were issued with warnings as a result of stocking unsafe products.

Posted Fri 21/10/2011 12:00:00 / Read More »

NANA receives negotiation rights

The ACCC has granted full authorisation to the NANA to collectively bargain with NSW Lotteries on behalf of their members.

Posted Thu 13/10/2011 12:00:00 / Read More »

ACCC to monitor franchise sector

Chairman of ACCC Rod Sims has said that as the franchising sector is an important part of the economy, more regulation is needed.

Posted Tue 11/10/2011 12:00:00 / Read More »

Cotton On under fire

The ACCC is taking legal action against Cotton On Kids and Cotton On Clothing, after alleging that the company was selling children’s nightdresses and pyjamas that were made from unsafe fabric.

Posted Mon 10/10/2011 12:00:00 / Read More »

Metcash gets tick of approval

This comes after the Federal Court decided not to grant the ACCC an interim injunction to restrain the process until a full appeal is heard and determined.

Posted Wed 21/09/2011 12:00:00 / Read More »

ACCC's battle against Metcash continues

The ACCC has applied to the Full Court for an interim injunction, which would restrain Metcash’s move until ACCC’s appeal is heard and determined.

Posted Mon 19/09/2011 12:00:00 / Read More »

ACCC appeals as Metcash proposes acquisition

The ACCC is appealing against the Federal Court’s decision to dismiss its application to prevent Metcash from acquiring the Franklins supermarket business.

Posted Mon 12/09/2011 12:00:00 / Read More »

Metcash wins acquisition rights

The federal court has dismissed the ACCC's application to prevent Metcash from acquiring the Franklins supermarket chain from Pick 'n Pay Retailers.

Posted Mon 29/08/2011 12:00:00 / Read More »

Mandatory reports see product recalls

The ACCC received a total of 911 mandatory reports that resulted in 40 recalls in the first six months of the mandatory reporting product safety requirement.

Posted Wed 17/08/2011 12:00:00 / Read More »

Cole's milk prices are legal, ACCC says

The ACCC has revealed that there is no evidence that Coles' heavy discounting on house brand milk is breaching the Competition and Consumer Act 2010.

Posted Mon 25/07/2011 12:00:00 / Read More »

Calls for ACCC to probe acquisition of REDgroup online retail

Australian booksellers have raised concerns over Pearson Australia Group's acquisition of the REDgroup online business.

Posted Thu 07/07/2011 12:00:00 / Read More »

Court penalises online ugg boot trader over australian made claims

Online trader Marksun Australia has been penalised $430,000 for engaging in false and misleading conduct including $100,000 for unauthorised use of the Australian Made logo.

Posted Mon 27/06/2011 12:00:00 / Read More »

Harvey Norman franchisees pay up

Six Harvey Norman franchisees have each paid $6,000 in infringement notices for advertising a video camera that they did not stock.

Posted Wed 08/06/2011 12:00:00 / Read More »

Businesses may incur higher postage fees

The ACCC has issued its preliminary view on Australia Post's proposal to increase prices across a number of its monopoly business mail letter services.

Posted Tue 31/05/2011 12:00:00 / Read More »

ACCC gives green light to Woolies

After consulting with competitors, suppliers and customers, the ACCC has pproved Woolworth’s proposed acquisition of The Cellarmasters Group.

Posted Wed 27/04/2011 12:00:00 / Read More »

National POS sign in consultation

The ACCC is in consultation with retailers and consumers on a draft national point of sale sign that will be designed to provide consumers with information on their basic return/refund rights under the new consumer guarantees regime.

Posted Wed 13/04/2011 12:00:00 / Read More »

Dimmeys fined $400,000

The ACCC had alleged that in May and June 2010 Dimmeys sold children's dressing gowns which did not carry any fire hazard warning label as required by the standard.

Posted Wed 13/04/2011 12:00:00 / Read More »

ACCC chairman steps down

ACCC spokesperson Brent Rebecca told RetailBiz that an internal email went out to staff announcing his intention to step down but no further comments would be made.

Posted Thu 07/04/2011 12:00:00 / Read More »

ACCC warn SMEs of grant scams

The ACCC has warned small business operators and entrepreneurs to beware of unauthorised websites offering easy access to government grants.

Posted Fri 25/03/2011 12:00:00 / Read More »

Supplier guilty of price fixing

The ACCC has accepted court enforceable understandings from Dragon Alliance South Pacific after it broke the law by engaging in resale price maintenance.

Posted Wed 16/03/2011 12:00:00 / Read More »

Metcash, ACCC court case begins

This comes after the ACCC was seeking to block Metcash from acquiring 79 corporate stores, 10 franchised stores plus all Franklins stores in NSW from Pick n Pay Retailers for approximately $215 million.

Posted Mon 14/03/2011 12:00:00 / Read More »

Telstra shops get bargaining rights

The ACCC has granted authorisation to TLSA to collectively bargain with a range of suppliers on behalf of Telstra licensed shops for five years.

Posted Fri 25/02/2011 12:00:00 / Read More »

Metcash gets case ready

Metcash said it is currently preparing its case for when it meets the ACCC in the Federal Court after the company's decision to acquire the Franklins supermarket chain was overruled by the consumer watchdog.

Posted Thu 27/01/2011 12:00:00 / Read More »

Woolworths dobs on Bunnings

Woolworths has confirmed with Retailbiz that it has lodged a complaint with the ACCC over the behaviour of Wesfarmer's hardware retailer Bunnings.

Posted Tue 25/01/2011 12:00:00 / Read More »

Aus, US sign product safety deal

Under the agreement, issues that will be address include coordinating assessments of product safety risks and reducing the risk of injuries and fatalities associated with consumer products in the two countries.

Posted Fri 14/01/2011 12:00:00 / Read More »

No more dodgy business

The first of its kind, the free MyShopRights iPhone app, developed by Consumer Affairs Victoria will enable consumers to negotiating with a salesperson about their rights in getting on-the-spot refunds, repairs or replacements.

Posted Fri 14/01/2011 12:00:00 / Read More »

ACT gov encourages competition

The floor space test comes as response to a request by the ACCC in 2008 for all jurisdictions to investigate ways to challenge the dominance of the major chains Coles and Woolworths.

Posted Tue 11/01/2011 12:00:00 / Read More »

Ugg boots retailer in trouble

The consumer watchdog alleges that from at least June 2010 Marksun Australia represented on various websites its ugg boots were made in Australia when ithey were in fact made in China

Posted Mon 10/01/2011 12:00:00 / Read More »

New Year, new law

As we all celebrated into the New Year, it also meant that the changes to the Australian Consumer Law (ACL) came into effect on 1 January, 2011.

Posted Tue 04/01/2011 12:00:00 / Read More »

ACCC alleges safety standard breach

The consumer watchdog alleges Fantastic Furniture, Spotlight and Smash Enterprises supplied bean bag covers that did not comply with mandatory consumer product safety standards.

Posted Wed 22/12/2010 12:00:00 / Read More »

M Webster caught out on refund policies

David Lawrence, Jigsaw and Marcs have paid $19,000 in infringement notices following the ACCC investigation into their refund policies.

Posted Mon 20/12/2010 12:00:00 / Read More »

Getting the labels right

An independent survey commissioned by the ACCC found that major supermarkets around the country have achieved a 98 per cent level of compliance while online traders rated only 35 per cent compliance.

Posted Tue 07/12/2010 12:00:00 / Read More »

More regulation needed, Choice says

Choice has toasted to the first birthday of the grocery unit pricing in supermarkets but said the ACCC needs to be more forceful on those who fail to comply with the pricing law.

Posted Fri 03/12/2010 12:00:00 / Read More »

The pressure is on for Metcash

The company saw its wholesale sales rise 5.8 per cent to $5.94 billion while its EBITA grow 7.7 per cent to $199.4 million for the six months to October 31 2010.

Posted Wed 01/12/2010 12:00:00 / Read More »

Metcash, ACCC to meet in court

The ACCC will be undertaking legal action to prevent Metcash from acquiring the Franklins supermarket chain from South Africa's Pick n Pay Retailers.

Posted Tue 30/11/2010 12:00:00 / Read More »

ACCC overrules Metcash acquisition

Metcash said it will be closely reviewing its options after the ACCC rejected its proposed acquisition of the Franklins supermarket business.

Posted Fri 19/11/2010 12:00:00 / Read More »

Retailers invited to discuss new law

The ACCC is inviting businesses to attend a free seminar and webinar to learn about the product safety system changes that have been made under the ACL.

Posted Wed 03/11/2010 12:00:00 / Read More »

Pick n Pay's plan B

Franklins' parent company Pick n Pay has announced that it has an alternative exit strategy in place if the ACCC do not approve its sale to Metcash.

Posted Thu 14/10/2010 12:00:00 / Read More »

Metcash, ACCC to hold talks

Last month, the consumer watchdog raised concerns that the acquisition of Franklins’ wholesale and retail business could reduce competition in the wholesale grocery market.

Posted Mon 11/10/2010 12:00:00 / Read More »

Liquor retailers granted bargaining rights

Liquor Stax sought authorisation, on behalf of a group of around 200 small businesses comprising liquor merchants and hotels, to collectively bargain with around 60 wholesale suppliers.

Posted Thu 07/10/2010 12:00:00 / Read More »

ACCC to consider Metcash's deal

The ACCC has expressed its concerns about Metcash's proposed acquisition of the Franklins' 85 supermarkets.

Posted Fri 24/09/2010 12:00:00 / Read More »

ACCC, ACMA warn 3D TV retailers

The ACCC and ACMA have warned retailers about their misleading or false marketing for 3D television sets.

Posted Thu 23/09/2010 12:00:00 / Read More »

Collective bargaining for liquor retailers

The ACCC has proposed to authorise Liquor Stax Australia to collectively bargain with a range of wholesale suppliers.

Posted Fri 10/09/2010 12:00:00 / Read More »

ACCC: mandatory product safety reporting

To be enforced from 1 January 2011, the reporting regime has been introduced by the ACCC.

Posted Fri 27/08/2010 12:00:00 / Read More »

Melbourne entrepreneur slams bricks and mortar retailers

Melbourne entrepreneur and businessman Ruslan Kogan has slammed traditional bricks and mortar retailers for failing to innovate in the face of a changing marketplace.

Posted Fri 20/08/2010 12:00:00 / Read More »

Panasonic bonus Nintendo Wii promotion misled consumers

As a result of action by the Australian Competition and Consumer Commission, the federal court declared that Panasonic Australia misled consumers in its 2008 Bonus Wii promotion.

Posted Fri 20/08/2010 12:00:00 / Read More »

ACCC tells Nokia to fix its refund policies

Consumers will be better able to exercise their warranty and refunds rights at Nokia Care Centres after Australian Competition and Consumer Commission intervention.

Posted Fri 16/04/2010 12:00:00 / Read More »

Online retailer misleads consumers on warranties and refunds

An online retailer of computers, software and electronic goods has amended its site and will consider some warranty claims after Australian Competition and Consumer Commission intervention.

Posted Sat 20/03/2010 12:00:00 / Read More »

Online retailer faces court for misconduct

An online electronics retailer and its director have been slammed by the Federal Court of Australia for engaging in misleading and deceptive conduct over the offer for sale of electronic goods on several websites.

Posted Fri 05/03/2010 12:00:00 / Read More »

ACCC helps online shoppers and small business to avoid scams

The Australian Competition and Consumer Commission has issued two new publications to help online shoppers and small business owners avoid scams.

Posted Fri 05/03/2010 12:00:00 / Read More »

Breaching Trade Practices Act to cost a lot more, says ACCC

Retailers beware, the ACCC will be pursuing tougher penalties for anti-competitive behaviour including cartels, according to chairman of the ACCC Graeme Samuel.

Posted Fri 26/02/2010 12:00:00 / Read More »

Major supermarkets to phase out restrictive leases

The Australian Competition and Consumer Commission has made further agreements with major supermarket operators to phase out restrictive provisions in supermarket leases.

Posted Tue 09/02/2010 12:00:00 / Read More »

Vodafone Hutchison faulty handset policy under scrutiny

The ACCC has sent a strong message to other mobile phone retailers to lift their game, after investigating Vodafone Hutchison Australia's policies for faulty mobile phones.

Posted Thu 14/01/2010 12:00:00 / Read More »

ACCC says no to Mobil sale

The ACCC is opposing the proposed acquisition of Mobil Oil Australia's retail assets by Caltex Australia.

Posted Thu 03/12/2009 12:00:00 / Read More »

ACCC accuses another retailer for using false prices

Another bedding retailer has got into trouble with the ACCC, after it raised concerns over the genuineness of their recommended retail price representations.

Posted Wed 25/11/2009 12:00:00 / Read More »

Snooze in trouble over misleading advertising

Bedding retailer Snooze is offering $50 vouchers after misleading customers with their advertising campaign.

Posted Fri 20/11/2009 12:00:00 / Read More »

Woolworths gets clearance for Danks acquisition

Woolworths' and Lowe's takeover bid for Danks will go ahead after clearance from the ACCC.

Posted Thu 12/11/2009 12:00:00 / Read More »

Big W recalls flammable children's sleepwear

Big W has recalled 27 styles of children's sleepwear after the Australian Competition and Consumer Commission revealed that the nightwear was incorrectly labelled 'low fire danger'.

Posted Thu 01/10/2009 12:00:00 / Read More »

Supermarket agreement paves way for more competition

The agreement between ACCC and Coles and Woolworths to phase out all restrictive provisions in supermarket leases will create opportunities for smaller players such as Aldi.

Posted Mon 21/09/2009 12:00:00 / Read More »

ARA welcomes change to supermarket leases

The Australian Retailers Association (ARA) supports the ACCC's plan to phase out all restrictive provisions in supermarket leases.

Posted Mon 21/09/2009 12:00:00 / Read More »

ACCC and Coles reach agreement on lease arrangements

The Australian Competition and Consumer Commission has reached an agreement with Coles and Woolworths to change the way lease agreements with shopping centre landlords are managed.

Posted Fri 18/09/2009 12:00:00 / Read More »

ACCC saves newsagents $20 million

Prompt action by the Australian Competition and Consumer Commission has relieved many Australian small businesses of having to pay for useless equipment.

Posted Tue 15/09/2009 12:00:00 / Read More »

Caltex acquisition bad news for retail market

NRMA motoring and services president Wendy Machin wants the Australian Government to prevent Caltex's proposed purchase of 302 Mobil service stations.

Posted Mon 07/09/2009 12:00:00 / Read More »

ACCC takes class action against Allphones Retail

The Australian Competition and Consumer Commission has initiated class action proceedings against Allphones Retail and three individuals seeking damages on behalf of 74 current and former Allphones franchisees.

Posted Wed 19/08/2009 12:00:00 / Read More »

Foodworks acquisition of Coles stores to be completed in 2010

FoodWorks shareholders have voted in support of FoodWorks' purchase of 45 Coles stores, eight with adjoining liquor outlets, which means the acquisition can now proceed as planned.

Posted Tue 18/08/2009 12:00:00 / Read More »

Mitre 10 admits to misleading consumers

Mitre 10 Australia has admitted that it engaged in misleading and deceptive conduct and made a false representation about the price of goods when it advertised its '20 per cent off storewide' sale in February this year.

Posted Fri 14/08/2009 12:00:00 / Read More »

Competition keeps big supermarkets in check, says ACCC

Graeme Samuel, chair of the Australian Competition and Consumer Commission has said that some people need a reality check when it comes to the activities of major supermarkets.

Posted Fri 14/08/2009 12:00:00 / Read More »

ARA supports ACCC investigation into retail leases

The ACCC has started an investigation into restrictive lease arrangements between shopping centre landlords and tenants.

Posted Fri 07/08/2009 12:00:00 / Read More »

Cash-back program to curb consumer complaints

A unique 'verified' compliance program to curb escalating customer complaints about cash-back and gift promotions is now available in Australia.

Posted Wed 05/08/2009 12:00:00 / Read More »

Optus subsidiary in trouble for sale of pre-paid phone cards

Prepaid Services and Boost Tel are to face court for allegations in relation to the sale of their pre-paid phone cards.

Posted Wed 29/07/2009 12:00:00 / Read More »

ACCC takes legal action against online retailer

The Australian Competition and Consumer Commission has started legal proceedings against Ozdirect Online Brands and its director Paul Albright for alleged contraventions of the Trade Practices Act 1974.

Posted Thu 16/07/2009 12:00:00 / Read More »

ACCC issues guidance on unit pricing for grocery retailers

The Australian Competition and Consumer Commission has issued guidance for grocery retailers about their obligations under the new unit pricing code.

Posted Thu 02/07/2009 12:00:00 / Read More »

Furniture retailer forced to apologise for misleading consumers

Furniture and bedding retailer Super A-Mart has been forced to apologise for potentially misleading consumers, following an ACCC investigation into advertisements run in January, September and October 2007.

Posted Wed 01/07/2009 12:00:00 / Read More »

Coles offloads 45 stores

Coles is transferring 45 supermarkets and eight associated Liquorland stores across four states to the independent Australian-owned food and grocery retail group, FoodWorks.

Posted Mon 29/06/2009 12:00:00 / Read More »

Foodworks to purchase Coles' unwanted stores

FoodWorks is planning to purchase 45 Coles stores, eight with adjoining liquor outlets, subject to approval by FoodWorks shareholders and the ACCC.

Posted Mon 29/06/2009 12:00:00 / Read More »

Vodafone and Hutchison merger gets green light from ACCC

The Australian Competition and Consumer Commission has officially announced that it will not oppose the merger of the Vodafone Australia and Hutchison 3G Australia mobile businesses.

Posted Tue 02/06/2009 12:00:00 / Read More »

Vodafone and Hutchison merger under threat

The planned merger between Vodafone and Hutchison is under threat, with the ACCC delaying its final decision on the deal after seeking further information from each party.

Posted Wed 06/05/2009 12:00:00 / Read More »

Competition well hidden at grocers

The head of the competition regulator has questioned whether the supplier of packaged goods for most independent grocers may be helping to push up grocery prices.

Posted Wed 04/06/2008 12:00:00 / Read More »

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