With consumers expected to spend more cautiously.
Search results
Posted inOffline Retailing
Three-quarters of Australians are now more cautious spenders
Due to economic impact of COVID-19.
Posted inOffline Retailing
How technology is retiring the mystery shopper
Why it falls short in providing the full customer experience picture.
Posted inOffline Retailing
Contactless payment now used by 9 in 10 APAC consumers
Tap and go transactions more than double since COVID-19 outbreak.
Posted inLatest News
Harris Scarfe tops discount department store customer satisfaction survey
Ahead of competitors including Kmart, Best & Less, Big W and Costco.
Posted inOffline Retailing
Myer has lost sight of who its customers are
The retailer once stood for the aspirational middle class.
Posted inOffline Retailing
David Jones to open new stand-alone gourmet food stores
Beginning in 2019.
Posted inOffline Retailing
Pop-ups hurting shopping centre retailers
ARA calls for changes to casual mall leasing.
Posted inLatest News
Calvin Klein and Amazon partner on pop-up shops
Is fashion finally taking the online giant seriously?